Advice regarding Covid-19

COVID-19 Update

During the COVID-19 emergency and beyond, the safety and wellbeing of our employees, our supporters and our community remains at the heart of our decision making process here at Cynthia Spencer Hospice Charity.

In order to protect our employees and supporters, and ensure our charity can remain open, we have adapted our ways of working, and have been working with Peninsula to develop guidance for our employees, supporters and other stakeholders. 

We continue to follow the latest official guidance and carefully monitor the COVID-19 situation.

Staying safe during COVID19

If anyone has concerns about our safe working arrangements, please raise it with the line manager if you are one of our employees or email

Our COVID-19 Risk Assessment

In line with sound Health and Safety practices we have undertaken a COVID-19 risk assessment, taking into account how we operate whilst continuing to maintain the safety and well-being of our employees, supporters, suppliers and others involved in our day-to-day activities. Our assessment for our Donation Station and Fundraising office is available here and will be reviewed on a regular basis in light of new guidance and any feedback from relevant stakeholders.

Advice for visitors to Cynthia Spencer Hospice

26th March 2020 - In response to the continuing crisis with the Covid-19 outbreak, Northamptonshire Healthcare Foundation Trust have had to put additional measures in place affecting visiting to protect our patients:

Visiting update 26 mar

For those patients who are in the last days of life, we will review this policy on a daily basis however we must emphasise a maximium of one visitor will be allowed at the bedside at any one time and we ask families to ensure they adhere to this. 

If you are visiting the hospice, we please ask you to adhere to the following:

  • All communal areas in the hospice are out of bounds and we ask relatives not to congregate inside the unit
  • Please ensure you maintain the distance of 2 metres from each other and you frequently wash your hands
  • According to latest guidance children under 12 are not allowed to visit

Please click this link for ways you can Keep in touch with your loved one virtually


Advice to patients 

Northamptonshire Healthcare Foundation Trust also advise that patients receiving care from the following services will be contacted individually to explore future arrangements. :

  • Lymphoedema 
  • Wellbeing  
  • Community team 
  • Medical outpatients

Patients can still contact the service and someone will call them back and discuss their symptoms with them. 

Advice to fundraisers and donors

On behalf of the hospice and fundraising teams could we please ask fundraisers and donors to refrain from arriving at the hospice unannounced. Please contact the fundraising team on 01604 973340 or email in order to safely arrange handover of fundraising monies.

We will announce the reopening of our Donation Station as soon as we are able.