Donate to our shop

We are open 9am - 4:30pm Monday to Saturday

Pre-booking your donation appointment is essential and unfortunately you will be turned away if you arrive without an appointment slot. We apologise in advance for any inconvenience.

This is to allow our amazing team of staff and volunteers time to process donations- making sure we raise as much money as possible for our charity.

Booking your appointment is quick and easy, simply choose a day and time that works for you. 

Next, you'll receive a confirmation email from us, simply bring that on the day with your appointment with your wonderful items and your Gift Aid details. Don't worry if you're not already signed up for Gift Aid, we can do that on the day.

Pre-book donation appointment

We hope to see you soon.

17th September 2023 1

Donating made easy

We always need good quality items to sell so if you don’t need it, don’t throw it away! You can donate to us in many simple ways.

If you are planning to donate, please make sure that you add gift aid to boost the value of your donation by 25%.

Furniture free collection2


Donation Bin

Gift aid

eBay selling for charity3


What items can you donate?

We’re really grateful to receive any of the items listed below as they really do fly off our shelves:

  • Women’s, Men’s and children's clothes
  • Shoes, bags, belts, jewellery.
  • Homewares: Bed linen, Curtains, Crockery, ornaments.
  • Books, Toys & Games, DVD’s & CD’s.
  • Mobile Phones & tablets
  • Electricals
  • Furniture

Unfortunately there are a few items we can’t accept. Please click below for more details: 

Items we can't take Open/Close

Furniture and Housewares

  • Upholstered furniture without a fire label including items without labels that are part of donated sets
  • Upholstered furniture with large tears or damage
  • Furniture with missing parts or damage that may make the item unsafe
  • Veneered wood furniture with damage to the veneer exposing the inner wood
  • Candles without instructions

Electrical Items

  • Electric blankets
  • Electric showers
  • Sunbeds and tanning equipment
  • Waste disposal units
  • Power tools without instructions
  • Refrigerators - selected Beko models

Heating and Cooking

  • Gas appliances (mains or bottled)
  • Gas cookers
  • Ovens with glass fronts/doors
  • Oil filled radiators (not supplied with a thermostat)
  • Oil heaters (mobile)
  • Storage heaters hardwired
  • Oil and gas Agas

Sports and Safety Equipment

  • Bicycles
  • Buoyancy aids, lifejackets, inflatable dinghies
  • Safety helmets, riding hats, crash helmets
  • Cycle helmets
  • Safety harnesses of any sort
  • Firefighting equipment

Children's Equipment

  • Children's car seats
  • Prams, pushchairs and buggies
  • Highchairs
  • Cots, carry cots, playpens
  • Toys without a CE mark

Software and Hardware

  • Home recorded DVDs, video and audio tapes
  • Home recorded computer games and software on recordable CDs and DVDs


  • Knives
  • Swords, sword stocks, crossbows
  • Guns and ammunition (including replica guns)


  • Personal appliances such as shavers, foot spas, etc (unless unused and in with original sealed box)
  • Duvets and pillows that have been used
  • Medication including vitamins
  • Perishable goods, food and drink
  • Prescription spectacles
  • Cleaning agents, solvents and adhesives
  • Ivory
  • Petrol or diesel fuelled garden tools such as lawn mowers

Contact us

If you have any other questions about what you can and can't donate please call 01604 973349.

How to contact our donation team

Due to the recent changes in the COVID19 rules we will be able to accept donated items strictly by appointment only. To book a donation drop appointment:-

General Donations 

Small ItemsRetail photo 2

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email snip


Furniture & Large Items

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 email snip2


Contact details:-


Cynthia Spencer Hospice Donation Station
Pondwood House
Pondwood Close
Moulton Park


01604 973349

Normal Opening hours

Monday to Saturday: 9am to 4.30pm

Interested in volunteering?

By giving just two hours of your time you can make a difference to a patient's life.

Volunteering opportunities

We couldn't do it without you