Donate to our shop

We are open 9am - 4:30pm Monday to Friday and Saturday 9am - 3pm.

Pre-booking your donation appointment is essential and unfortunately you will be turned away if you arrive without an appointment slot. We apologise in advance for any inconvenience.

Booking your appointment is quick and easy, simply click the link below and choose a day and time that works for you.

Pre-book donation appointment

We hope to see you soon.

Donating made easy

We always need good quality items to sell so if you don’t need it, don’t throw it away! You can donate to us in many simple ways.

If you are planning to donate, please make sure that you add gift aid to boost the value of your donation by 25%.

Furniture free collection2

What items can you donate?

We’re really grateful to receive any of the items listed below as they really do fly off our shelves:

Women’s, Men’s and children's clothes
Shoes, bags, belts, jewellery.
Homewares: Bed linen, Curtains, Crockery, ornaments.
Books, Toys & Games, DVD’s & CD’s.
Mobile Phones & tablets
Electricals
Furniture

Unfortunately there are a few items we can’t accept. Please click below for more details:

Items we can't take

Furniture and Housewares

Upholstered furniture without a fire label including items without labels that are part of donated sets
Upholstered furniture with large tears or damage
Furniture with missing parts or damage that may make the item unsafe
Veneered wood furniture with damage to the veneer exposing the inner wood
Candles without instructions

Electrical Items

Electric blankets
Electric showers
Sunbeds and tanning equipment
Waste disposal units
Power tools without instructions
Refrigerators - selected Beko models

Heating and Cooking

Gas appliances (mains or bottled)
Gas cookers
Ovens with glass fronts/doors
Oil filled radiators (not supplied with a thermostat)
Oil heaters (mobile)
Storage heaters hardwired
Oil and gas Agas

Sports and Safety Equipment

Bicycles
Buoyancy aids, lifejackets, inflatable dinghies
Safety helmets, riding hats, crash helmets
Cycle helmets
Safety harnesses of any sort
Firefighting equipment

Children's Equipment

Children's car seats
Prams, pushchairs and buggies
Highchairs
Cots, carry cots, playpens
Toys without a CE mark

Software and Hardware

Home recorded DVDs, video and audio tapes
Home recorded computer games and software on recordable CDs and DVDs

Weapons

Knives
Swords, sword stocks, crossbows
Guns and ammunition (including replica guns)

Miscellaneous

Personal appliances such as shavers, foot spas, etc (unless unused and in with original sealed box)
Duvets and pillows that have been used
Medication including vitamins
Perishable goods, food and drink
Prescription spectacles
Cleaning agents, solvents and adhesives
Ivory
Petrol or diesel fuelled garden tools such as lawn mowers

Contact us

If you have any other questions about what you can and can't donate please call 01604 973349.

How to contact our donation team

Due to the recent changes in the COVID19 rules we will be able to accept donated items strictly by appointment only. To book a donation drop appointment:-